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After-Sales Service
Self-Check
If you experience a problem with the product, please first read this troubleshooting self-check section for quick
and easy solutions. If the problem persists, please contact your retail distributor for assistance or
.
The remote control shows error messages such as ˝-t˝, ˝-d˝, ˝-˝, ˝-H˝
Turn off the main power switch, unplug the power cord and call distributor for service.
The remote control shows "-L".
Just wait few minuets until the jade rollers warm up and the "-L" sign disappear. Use thebed normally.
The internal projector does not move.
Turn off the main power switch and turn it on again.
Disconnect the remote control from the bed, reconnect it, and press the buttons on the remote control again.
The external projector does not turn on.
Check to make sure it is properly connected.
The remote controls does not turn on.
Check the main power fuse (view picture
click here
).
Check to make sure the power cord and the remote control are properly connected.
Check to make sure the main power switch is in "On" position.
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